Frequently Asked Questions
Everything you need to know about the LOVERBOY universe.
Where does Charles Jeffrey LOVERBOY ship?
We offer worldwide shipping. Delivery times and costs vary depending on your location, with all orders dispatched from our UK warehouse via tracked courier services.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are in their original condition with all tags and packaging intact. Please note that certain items, like earrings or underwear, may be non-returnable for hygiene reasons.
How do I know which size to choose?
Each product page features a detailed size guide. Our collections often feature gender-neutral silhouettes and avant-garde tailoring; if you are between sizes, we recommend sizing up for a more relaxed fit.
Are your products authentic?
Yes, all items purchased through our official online store are 100% authentic Charles Jeffrey LOVERBOY products, crafted with the highest standards of quality and design.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I cancel or amend my order?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee amendments once the order has entered the shipping phase.